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Course code

117304

Course type

Masters Degree (Coursework) (AQF Level 9)

Professional accreditation status

LB5501 Facilitative Mediation Practice covers the education and training requirements of the National Mediator Accreditation Standards – to gain accreditation students must also pass the competency assessment for Accreditation as a mediator under the National Standards, (not part of the JCU subject). This subject is accredited by Leading Edge Alternative Dispute Resolvers (LEADR) or any other Recognised Mediator Accreditation Body.

LB5527 Conflict Coaching is accredited by Conflict Coaching International (CCI). This subject covers the education and training requirements for accreditation as a REAL Conflict Coach. Students need to complete a portfolio and a video-recorded competency-based assessment for accreditation with CCI.

Owner

Academy

Course pre-requisites

Completion of an AQF level 7 bachelor degree from this or another university; or

Other qualifications or practical experience recognised by the Deputy Vice-Chancellor, Division of Tropical Environments and Societies, as equivalent to the above.

Minimum English language proficiency requirements

Credit points

36 credit points as per course structure

Course learning outcomes

On successful completion of Master of Conflict Management and Resolution, JCU graduates will be able to:

1. Evaluate complex conflict and related theories and standards for professional practice in conflict management and resolution
2. Critically analyse complex conflicts and conflict management systems
3. Provide specialised advice to assist individuals, groups and organisations to constructively manage conflict
4. Effectively communicate with, facilitate and support people in personal, group, organisational and cross-cultural conflict
5. Independently and critically reflect on and assess their own capabilities and performance, and make use of feedback as appropriate, to support personal and professional development
6. Exercise independent ethical judgment and initiative in conflict management and resolution practice and research
7. Research, analyse and interpret data from a range of sources relevant to conflict management and resolution.

Eligibility

Students may apply for a credit transfer for previous tertiary study or informal and non-formal learning in accordance with the Credit Transfer Procedure

Credit will be granted up to 12 credit points (4 subjects) for the following:

• AQF level 7 bachelor degree in a cognate discipline*; or
• AQF level 7 in non-cognate discipline and relevant employment experience**
• AQF level 7 bachelor degree in cognate discipline* and relevant employment experience**
• AQF level 8 bachelor honours degree in a cognate* discipline
• AQF level 8 bachelor honours degree in a non- cognate with relevant employment experience**; or
• Graduate certificate or graduate diploma in a non-cognate discipline;
• Graduate certificate or graduate diploma in a cognate discipline, such as JCU Graduate Certificate of Conflict Management and Resolution

NB: Where employment experience without qualifications, as set out below, is used to meet entry requirements, that experience will not also be used for credit.

* Cognate disciplines: conflict management, peace and conflict studies. Students will also have developed skills in analysing theory and practice in areas relating to people and communication, and in particular providing support and advice to individuals, groups and organisations. Students from these disciplines will also have developed skills in ethical judgement and initiative in practice and research involving human interaction, as well as critical reflection and self-assessment of their capabilities and performance, and use feedback, in personal and professional development.

** Employment experience: Applicants must have a minimum four (4) years full-time working in the field of conflict management and resolution (e.g. dispute resolution officer, complaints manager, mediator, facilitator, lawyer, conciliator, arbitrator, or ombudsman) or in a management position in which the person manages conflict between staff, or staff and clients/customers.

Students with related employment experience will have engaged in the practice of conflict management and resolution at an individual or organisational level. They will have engaged in the practice of critically analysing conflicts and conflict management systems, and will have practiced within the boundaries of professional standards for conflict management and resolution. They will have had experience in providing advice to assist individuals, groups and/or organisations to constructively manage conflict and will have demonstrated the capacity to effectively communicate with, facilitate and support people in conflict. They will also have developed skills in ethical judgement and initiative in the practice of managing people in conflict, as well as critical reflection and self-assessment of their capabilities and performance, and use feedback, in personal and professional development.

Maximum allowed

12 credit points

Currency

Credit will be granted only for subjects completed in the 10 years prior to the commencement of this course

Expiry

Credit gained for any subject shall be cancelled 16 years after the date of the examination upon which the credit is based if, by then, the student has not completed this course.

Other restrictions

Credit will not be granted for undergraduate studies in a non-cognate discipline or for work experience that is used to gain admission to the course.

Cognate disciplines:  conflict management, peace and conflict studies